A website that does its job.
Make it clear what you offer, why it matters, and how to take the next step. From a focused campaign page to a rethink of your business website. Explore website support
Make your business easier to find. Easier to run.
Book a free 90-minute consultation
Based in Halifax · Working with local businesses
Websites and practical AI consulting for local businesses in Halifax and beyond. Start with the places where customers get stuck and your team loses time.
Two ways to move the work forward.
AI that earns its place.
Find useful ways to handle repetitive work, organise information, and support client communication—with people in control. Explore AI consulting
Make the next step feel simple.
A clear website. A smoother enquiry. A team with more time for customers.
Start with one useful change.
Review the website
For a site that feels dated, unclear, or hard to enquire through. Start by identifying the pages and handoffs worth improving.
See website supportFind an AI starting point
For repeated admin, scattered information, or slow client follow-up. Start with one workflow and assess where AI could help.
See AI supportA useful place to start: an enquiry arrives, someone copies the details into another tool, and the customer waits for a reply. We can look at the website and the handoff together.
See how clearer journeys take shape.
The AT&T case study shows research, content, and design working together to improve a complex customer journey. The same attention to the next customer decision guides a smaller business website.
Read the case studySenior experience thinking.
A practical place to start.
Hella Creative brings experience strategy from complex product and service environments to the decisions in front of your business. I’m Rick Smith, based in Halifax. We’ll start by understanding the problem and agree what support makes sense.
Explore the wider workBefore you get in touch.
What does the consultation cost?
The first 90-minute consultation is free. We’ll discuss the problem, possible next steps, and whether there’s a fit. Any paid work starts with an agreed scope and fee.
Do I need to know exactly what I want?
No. Bring your website or one example of work that feels harder than it should. That gives us something concrete to discuss.
How much will the project cost?
That depends on what needs to change and what you already have. After discovery, we can define the deliverables, responsibilities, timing, and fee before you decide to proceed.
Is this a fit for a smaller business?
These services start with a defined website or workflow problem. We’ll discuss what is proportionate to your business, your available time, and your budget.
Bring the challenge.
Let’s find a useful next step.
Bring your website or one workflow you’d like to improve. In a free 90-minute conversation, we’ll identify the main friction, explore a realistic next step, and decide whether working together makes sense.
Book a free 90-minute consultationYou’ll speak with Rick Smith. Request a time and I’ll follow up to arrange it. Any paid work is scoped and agreed separately.
Prefer to start by email? info@hellacreative.com